OnBaseU Cancellation Policy:

Live event fees are 100% refundable if canceled any time before 30 days prior to the live event. If canceled within 30 days of the live event, the live event fees are non-refundable, though they may be applied to future live events. Live events include the two-day hands-on portion of the Level 1 class ($695).

Purchase of Online Education Products is non-refundable. This includes the online prerequisite portion of the Level 1 Certification class ($300).

In the unlikely event a live event is canceled in its entirety, registrants may choose to receive a 100% refund of paid live event fees or a credit toward a future live event within the following year. OnBaseU will have no liability for any fees incurred as a result of the cancellation of a live event due to serious weather or acts of god. While reasonable efforts will be made to adhere to the advertised package, the event sponsor and/or host reserves the right to substitute alternate speakers and/or event content from those listed.